Join Date: Jun 2001
Location: The road less traveled
Programs: UA Gold MM, AA EXP, Delta Platinum, Marriott Titanium, HHonors Diamond, Natl EE, Hertz Platinum
Posts: 5,118
RDU, they were pretty bare bones on cars, but they had a G70 pulled aside for me — it smelled a bit smoky/stale inside but was passable and the only other option was a Cadillac. Service was with a smile.
I had to change my return to another airport. Platinum Desk (offshore from what I could tell) was useless. Ended up just returning vehicle and renting another one. They let me keep the same car and do a swap in/out.