Originally Posted by
SFO777
As to the JFK-FRA-SIN issue, I had a similar problem with LAX-NRT-SIN where LAX-NRT and NRT-SIN showed F award availability but not LAX-NRT-SIN. SQ agent was able to book both segments in F and I was only charged the regular LAX-SIN price.
If only this were true in this case. Even the individual segments are zeroed out on EF and not able to be booked separately. Both JFK-FRA and FRA-SIN. So frustrating as SQ26 is booking as normal.