Originally Posted by must_wander

I just tried to do this while flying EWR-SIN. The agent at EWR seemed confused, but the supervisor came over and said very confidently that she fixed it and everything should be good. I was nervous that my boarding pass only showed KF, but when I logged in to the website the flight now appeared under my bookings and it still showed my UA number. Now the flight has completed, and it seems maybe the did it backwards? The miles got credited to KF, and on the KF website under "Recent Activities" it lists the PPS value as "-". The UA earnings are trivial, but the flight was worth nearly 10,000 PPS and I'd hate to leave that on the table. Am I pretty much screwed or is there any path to getting either the UA side or the PPS side fixed now?