Originally Posted by
andersjt
Heartbreaking trip to EWR and back from LAX yesterday in Polaris. Only 7 FA's on a 787-10, with 3 in Polaris - not enough. The crew going out to EWR was far better than the crew coming back, but with only 3 FA's in Polaris, they are not going be able to offer premium service. The food was awful, dinner "service" was abysmal. They could not be bothered with taking the little slice of cheesecake out of the plastic shell. The Purser on the return trip had less than one year with United and still had acne. His announcements sounded like they were coming from a spoiled teenager that could care less. They were barely intelligible. When I asked for a refill, the Purser advised me that it would have to wait, then he forgot.
Mr. Kirby wants to get business travelers back, but why would they want to pay for such crap. It is just plain heartbreaking what has happened to this airline.
The Czar (Kirby) knows and he could not care less about HVFers