Originally Posted by
serpens
I paid for a seat upgrade but later cancelled the flight. I thought I had read on FlyerTalk that the fee for the seat upgrade would be refunded to the original form of payment after the scheduled flight, which is now over two weeks ago. It has not been refunded. Do I need to be more patient or take some action?
...Although I believe I read on FT that I could call and request a refund of the seat upgrade fee, I also thought I read that it would be automatic after the flight had flown, and I decided to wait......
For some reason, seat fees on cancelled flights are not automatically refunded until the day of the flight. If you want earlier, you need to call or wait til the automatic refund.