Originally Posted by ckaught78

I was able to get my outbound flight sfo-dxb upgraded to F the other day for 2 pax. Once again auto upgrade didn't work, but I have been checking religiously multiple time a day for the last few weeks and the other night the upgrade showed available and I booked it. It became available at just under 5 days out. My J ticket was a business saver award. I had upgraded my connection a few weeks back so now I'm gonna fight it out with customer service to try and get the discounted redemption rate and 30k miles returned. I've heard people have mixed results with this, but can't hurt to ask.