Originally Posted by
Alex Henebury
Hi I was also on that awful flight LHR to BCN.
did anyone get anywhere re compensation?
I had a few questions:
according top the CAA Its under 1500km so its a £220 per passenger compensation - including kids?
Is there any kind of argument that as it went to Alicante and then Barcelona and was nearer a 2000+ km journey it should be in the next compensation band 1500-3000km? ( thus £350 per passenger)
Or any other options - it went to alienate and never got there and then a second flight that got to BCN very late? 2 flights late?one not getting there?
seems a bit low £220 given the ridiculous length of delay , 5 or 5 hours yes but 11 should be more compenstion.
so thats the delay queries
What kind of compensation should BA be giving re the no food and drinks ( and rationed water) over the journey as they failed to to proved these?
This should be an additional sum as it was such an extreme situation? and they failed to adhere to a legal requirement.
many thanks if anyone can help answer these queries or advise otherwise
You won’t get any additional compensation for the diversion to Alicante as that was due to BCN temporarily halting arrivals and departures due to weather. That is out of BA’s control
and as I’m sure you’ll appreciate, diverting to take on more fuel to finish your journey is better then holding for BCN to reopen and having the engines stop at 10K feet!
I fully understand it was the flight from hell, but your statutory compensation under EC261 is €250pp for the delay and the only remaining option is for you to raise a complaint with BA and see if they’ll award Avios in addition to your EC261 payment for the lack of food and water.
Pilot37