Originally Posted by
heronb
My LHR - ARN - BKK is now LHR - ARN own transfer HEL - BKK.
I think they need to join the dots and switch my London flight to HEL.
I just had to do exactly this too. I used the web chat on the Finnair website which I recommend - waited in a queue for about half an hour and the agent fixed the booking in a few minutes and confirmation emails have been received. Now travelling BKK - HEL - LHR (Originally BKK - ARN - LHR which was automatically rebooked to BKK - HEL then ARN - LHR).