Originally Posted by
pmarrsouth
They speak English on the other numbers too. Tell them to check the notes on the PNR from the 8th July and ask them to proceed from there (presuming you are ok with traveling in Y now)
Just called the Latam Chile agent, told him to check the PNR notes from July 8, also informed him of "Protocol del 8 de Julio". He told me that my coupon status is "refunded" not "ok", so I am not eligible for being reissued a ticket, is that true?