On the GRU - IAH flight yesterday/this morning in J. GS ground staff were amazing, came over to welcome me, had a quick chat, thanked me for my business. Boarded and found this nice note on my seat from the purser + his biz card (didn’t include that in the photo). Great service on the entire flight including a flight attendant proactively asking if he could make up my bed with a mattress pad when it looked like I was ready to go to sleep. Service was shockingly good, felt like I was on SG, hope this is not a fluke but signs of things to come.
