Originally Posted by
sigma421
Because the pay and conditions are grim enough that those who can get work elsewhere leave, leaving only those who can't (or at least not a similar job at the same wage). I feel this is why you end up with such extremities among BA staff. You're either there because you love the job (at least in terms of what you do, who you work with etc.) or because you couldn't get another one. Normal people who are competent don't stick around.
Exactly. On last Fridays FT there was an article about chaos at the airports. BA asked to comment and their answer was that “We offer extremely competitive salary” ( something like that). Nobody who is competent enough will work for 20k per year specially inside one of the busiest airports.