Originally Posted by
mmogdan
Do we think there's a serious issue with the Heathrow Blockade (cap) and rebooking in IRROPS? It seems like an insane situation at the moment that they can't rebook IRROPS onto BA flights (I thought this was why the cap was introduced in the first place?)
Most of the seat-maps seem very empty
There is a serious issue with BA staff. Unfortunately there are some very stupid ignorant BA ground staff. As was rightly noted, the OP was not looking for publicly available seats, and was were in an invol rebooking situation so rebooking on the late BA flight should have been straightforward.
If I sound rather blunt and rude, it is because I am fed up with people like this at BA. Sadly it seems they managed to somehow remain over the last few years when really they should have been booted out a long time ago.