FlyerTalk Forums - View Single Post - Claiming compensation from AC under APPR (Air Passenger Protection Regulations)
Old Aug 9, 2022, 6:05 pm
  #206  
tdiddy23
 
Join Date: Apr 2014
Posts: 314
We had one claim accepted and two declined for a 3 passanger itinerary back in May (typical because of covid rationale). After a couple back and forth, and a CTA claim that hasn't been processed yet as far as i know AC decided to pay 1000 each for the other two claims. Seems like they must know their standard procedure is not defensible but hope to scare off a sizable portion of legitimate complaints, pays off to be persist in these cases. I think this needs a government intervention but parliament only seems to care what languages the ceo is fluent in
tdiddy23 is offline