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Thread: Claiming compensation from AC under APPR (Air Passenger Protection Regulations)
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Old Aug 8, 2022, 6:21 pm
  #202  
bocastephen
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Originally Posted by Bohemian1
It seems that AC's behaviour could now be part of their SOP (link to Global news, but other news sources also reported on this).

While this was mentioned on FT a while back, it appears that "everything is a safety issue" (my sarcastic PoV only) is still their internal policy:

The CTA most definitely does not agree, but AC appears to be intransigent at this point.
I've been successful with credit card chargebacks when the airline is playing games - keep records of everything and be prepared to fight them. US based customers can also rely on a small claims court filing if you reside where they have a physical presence.
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