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Old Aug 8, 2022, 10:14 am
  #4075  
Schwann
 
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,986
Originally Posted by parkcy07
Hi guys! I am seeking your advice regarding my flight. I originally booked a flight from MNL-DOH-JFK with both legs in Qsuite, but just found out on expertflyer that my MNL-DOH leg (QR 935) changed to a regular 2-2-2 business class. I tried calling but the agents were not helpful and wanted to charge a fare difference to change to a qsuite flight (apparently because I haven't received an email about the aircraft change). Should l just wait to see if my original flight would revert back to Qsuite or should I push for a change to a Qsuite-equipped flight? My flight is on the 16th of August so I still have time to wait. If any of you have experienced the same, I would like to hear about your experience on how to go about this situation. And also the agents were saying that they cannot change just the MNL-DOH sector of the flight but the whole leg to JFK has to change as well. Is this true or is the agent just not aware of changing one leg of the flight?
They can email/call/ask someone in a back office for confirmation that it changed. At least that was my experience last time I had the same issue when I hadn't received the email.
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