Originally Posted by
Norcanair
Notwithstanding some interesting commentary on this thread, the public details of the initial incident are so thin that I’m left wondering how much substantive judgment can be made here, beyond the daughter’s poor choice of cc’ing the media as a first course of action.
Beside the prohibition in terms for a complementary ticket, and common decency about not trying to publicly defame the company who gifted it, one detail was quite clear, as no organization in a country with libel laws would've made publically if they couldn't back it up:
She intentionally misrepresented herself as a paying passenger in order to receive compensation.
Though carefully worded, they've quite literally said she attempted to criminally defraud the airline through deception for gain.
On another note, common sense would inform us that had the original complaint had merit and been reasonable, thereby making the media's beloved "victim" an even more sympathetic figure, it would've been included in the multitude of stories sourced by the daughter herself. It's very, very unlikely the story would've been published without her explaining that. It must make her look quite bad so was left completely unaddressed.