Originally Posted by jhawk737

So I was 75k last year, and received 1 AA upgrade code via email on 6/6/22. I then hit 100k a month ago for this year on 6/28/22. When am I supposed to get a second code? Or would that not be until next Jan? Customer care/Mileage desk had no idea and said they’d get back to me via email with an answer—it’s been over a week. If anybody knows how it is supposed to work, that would be great! I’d love to book a trip and try to use 2 codes….