Originally Posted by
roked
This is what shows on the UK site
So somehow on the US version, it is only giving you the max of the 13k option and the taxes of the 25k on the initial screen, which it then corrects to the 13k version (ish) on the next screen. I agree you should push this complaint and see if you can get them to honour the price
Courtesy of headforpoints.com, here is the BA redemption table for Economy Class flights. It appears that in the U.K., one can pay more Avios than the base redemption rate to reduce the cash component. But the base redemption rate for JFK-LHR off-peak in Economy is 13,000 Avios: