FlyerTalk Forums - View Single Post - Claiming compensation from AC under APPR (Air Passenger Protection Regulations)
Old Jul 25, 2022, 5:10 pm
  #192  
Lars Johansen
 
Join Date: Mar 2018
Posts: 22
Ac800 2hrs delayed

Hi

We flew AC800 om July 21st, 4pax in business class.
Flight was 3 hours delayed from yyz and we missed our connection with SK to ARN, got rebooked and arrived 2 days later.

I followed the plane/equipment plan for this flight on flightradar and ac website from about 24 hours before.AC800 was originally scheduled to go with C-FIUL which came in from Amsterdam as AC827.
A few hours before sched departure AC800 was changed to go with C-FIVQ which came from Montreal as AC423.
Another few hours before departure AC800 was changed to fly with C-FIVR which came in EARLY from London as AC859.(still way to late to do a turnaround within schedueled departuee)

Both C-FIVQ and C-FIVR came into YYZ so late that a turnaround according to scheduele would be impossible.

Only C-FIUL which was originally set to fly AC800 had enough time to turnaroud within the scheduele.
when ac800 started to board C-FIUL left for Rome.

This was also confirmed by the captain onboard AC800 that said the delay was due to operational decisions of changing the aircraft close to departure.


To me this looks like a clear APPR claim.

Do anyone have access to see the official AC reason for the delay?
Lars Johansen is offline