Originally Posted by auh2o
TSA folks -
Is the SF-95 Claims Form the apporpriate form to fill out to complain of a verbally abusive screener. It is seems to be only for Property or Loss or direct body injury but they insist that this is form I should fill out.
Thoughts?
Thanks.
Yes -- The SF-95 is for property damage caused by the government and is a one-size-fits-all form. ("SF stands for "Standard Form.") I've filled them out for damage caused by movers during military PCS moves. Years ago, I remember a conversation with an Air Force JAG who told me that about 20% of all claims are never filed because the filer is intimidated by the complexity of the form.
If the screener or the supervisor told you to fill out an SF-95 to make a complaint, I would add that bit of misleading information to the complaint.