FlyerTalk Forums - View Single Post - General discussion of UA's inflight service (Domestic / Int’l, all cabins) {Archive}
Old Jul 22, 2022, 6:32 pm
  #1258  
HNLbasedFlyer
 
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
Originally Posted by Kacee

Labor and fuel are the significant costs that are not fixed. Cutting the soft product further hardly seems the answer to those problems.
Realistically - I actually don't see them cutting soft product further. The analysts were so off on the profit that they may indeed revisit the future forecasts.

But, I don't see right now how any Executive will make a business case for more soft product budget and make improvements - I also think they will seek out more partnerships like they've done with impossible meats where they've likely gotten significant discounts. They may also try another caterer/kitchen - that could help.
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