Originally Posted by
iadisgreat
Just tell the Twitter agent or EXP agent what AA flights you want and say they made a multi hour schedule change. Has literally never not worked for me.
Has usually worked for me as well, but in the past year, it’s taking more HUCAs. I actually don’t know if it’s because the agents are purposely trying to drive pax away, in the hopes that mgt will do better, or not knowing the rules, or being told no longer to deviate from them, which happened at UA after the CO takeover. And the reason I left UA for AA.