Originally Posted by
b1982
I phoned the JFK enrolment centre just now, and was told that the application has already been approved (the person on the phone seemed puzzled that I phoned at all). I explained that the status is still conditionally approved on the web site and was told that 'sometimes it takes a while for the web site to update after the application has been approved'.
UPDATE: And just like that, the application has now been approved!
It's a known issue. Every now and then, the CBP officer who conducted the interview fails to click the approved button on their computer screen,
Please refer to the following thread for additional information: