In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I flew GVA-LHR-JFK last month in CW. I dealt with a lot of the same issues as the OP:
- Terrible one tray meals on LHR-JFK
- Out of my preferred beverage
- Completely uninterested staff
- A whole lot of bags left behind despite a 70 minute ground delay at LHR
It's amazing just how bad the CW experience is now.