Originally Posted by
ucla95
Chase Ult Rewards told me they can only refund or change the dates and stay on SAS, If I want to be rebooked on another airline have to call SAS. All circuits are busy on the SAS line now and the chatbot is saying 'no humans available'
Got an email out of the blue (about 9.5 hours from the orig 'rebooking process started' email) that I have been rebooked eastbound TATL. Super long layover in LHR but who cares.Orig ticket was booked on Chase Travel portal.