Originally Posted by
ucla95
For those who got new flights, how long after the ‘a rebooking process has started’ email did they come?
About 3.5-4 hours for the "we haven't been able to rebook you, sorry" SMS, for a westbound Transatlantic with CPH stopover. Both legs were cancelled this morning between 8 & 9am CPH time.
There were 2 cancellation SMS around 8:30-ish (1 for each flight), then 2 more saying "we give up". The 2nd of these contained the booking ref and confirmation that the itinerary has been cancelled and they won't rebook. Good luck!