FlyerTalk Forums - View Single Post - Check Your UA Itineraries for Schedule Changes and what to do after one [Archive]
Old Jul 6, 2022, 9:52 am
  #646  
Clark_Shuster
 
Join Date: Jul 2004
Location: YYZ, NYC, ORD
Posts: 151
UA Customer Service have come to my rescue in past.

Booked LAX/LIH, I was booked on a 752 with lie-flat seats. Following an equipment change, an ex-CO 753 was substituted … no lie-flat seats. UA credited me USD$400.

A reroute via ORD seems, or a travel credit, or both(!) may be possible.
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