Originally Posted by
Dorowilson
Yes, it may be technically possible to buy a ticket with a 65min connection at T5 but in these circumstances it’s hardly wise to put oneself in a position where one has to depend on customer services. It can take up to an hour to get off a plane at the moment at LHR as gate allocation and follow up services are so slow. It’s just common sense to minimise complications at the moment.
I hear you - however there is another little factor. Maybe he preferred not to get the 01.35 flight and preferred the 13.10 flight which is a far more civilised time? I would. What I would have done is to have done a stopover and booked a hotel. As the stopover would be less than 24 hours it would be allowed. I am sure that with hindsight he would have done the same. The hotel would have been booked before all these cancellations and possibly been at a reasonable rate. It's just a thought.