Originally Posted by
corporate-wage-slave
Thanks. I am third on the waitlist so not hopeful...
Got through to BA on the telephone, apparently Amadeus was only down for an hour and the person I spoke to did not think it was due to this.
I suspect this is down to Heathrow asking airlines to cancel flights again, if this is the case, where does this sit with EC261, surely BA must make the decision which flights to cancel thus take responsibility, particularly as they left it so late to inform customers (they did not send me a text, only an email that arrived at 12.43pm)? As mentioned, this is the third time this flight has been cancelled.