Originally Posted by
orbitmic
We discussed in another thread - 7 outbounds were cancelled this evening, and literally all others were late - some were missing pilots who needed to be brought to Heathrow, others simply did not have enough gate staff to board. I don't think it will be the end of it.
Arrived from Valencia about 2pm. Spent almost one hour waiting for a gate. Then had to endure cattle truck from t3 to t5.Folowed by awful security in T5. Got to F lounge and flight to Edinburgh cancelled. Several rebookings all cancelled Help desk spent until 2200 hrs trying to sort me out only to be told go find a hotel and bill us for it. Guess what not a single hotel available anywhere . A b and b is showing at 1000 pounds . Reason 53346889 never to use this awful airline ever again. Front line staff left to face the wrath of of unhappy passengers . How low can this useless airline go. Flight crew spent the whole flight .....ing how .... VA is and even f lounge staff have given up the will.to.live . When your staff start to talk like this to premium passengers there is only one way to go