arf04

In a few weeks we are flying NUE-AMS-YYZ-YQR on KL in business. Our YYZ-YQR flight is on Westjet but we are booked on it as a KL codeshare ticket. The Westjet flight has an approximately 50% cancel rate lately, and often the flight is cancelled 14+ hours in advance--so, before we would leave AMS.

What are the chances of being rerouted from AMS if the YYZ-YQR leg is cancelled prior to our departure in AMS?

Even if we were delayed by a day in AMS, I would prefer to be routed through most of the other Canadian airports KL serves over ending up in Toronto and having to sort it out there. We could end up getting stuck in YYZ for a few days as Westjet only flies once a day to YQR, and then not even every day. Air Canada has 3-4 dailies, but I imagine it would be challenging to get booked over to them at YYZ. If we ended up in YYC or YVR at least we have multiple options on Westjet to get back to YQR so these are more desirable options. So, is it worth being proactive in AMS? And, is there a rebooking desk airside?

Despite all the issues with AMS we are quite looking forward to flying KL again as it has been quite a few years.

Thanks!