FlyerTalk Forums - View Single Post - Help!!! Auto-Cancelled Reservation -- UA says "cancelled by user on the web"
Old Jun 28, 2022, 11:54 pm
  #13  
WineCountryUA
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Originally Posted by elisaz
In regards to "Concern if will this block online cancellation", is there anything else I can do given that the UA agent said there is no "password protection" option? I suppose I could ask to move the reservation to a different record locator but I am nervous to mess things up.
UA has hired a lot of new agents that may not be familiar with all the arcane system capabilities (if it still exists). You could try to escalate to a supervisor if this occurs again.
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