FlyerTalk Forums - View Single Post - Consolidated Global Services Thread: Benefits, Questions, Experiences [2022]
Old Jun 28, 2022, 9:04 pm
  #680  
spartacusmcfly
 
Join Date: Jan 2018
Programs: UA LT GS | UA LT Club | Marriott LT Titanium
Posts: 1,250
Originally Posted by WineCountryUA
Is this speculation or do your have the data from multiple GS to support this or insider information? And how to you determine this choice was made?
All you need to do is try. When I get 5-10 wait msg after selecting #1 for survey, then hang up and call back, selecting #2 for no survey, it goes directly through, or I get a significantly different wait time. There are clearly different queues depending on whether you choose to be surveyed. Doesn't happen 100% of the time, but often enough where the gamesmanship is obvious.
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