Join Date: Jan 2016
Location: Honolulu, HI / San Francisco, CA
Programs: AA EXP, Alaska MVP 75k, IHG Spire, Hyatt Globalist
Posts: 277
I just checked in @ IC Bali yesterday as a Diamond Ambassador. I booked 4 nights award stay - they put us in a King Bed Premium Duplex w/ garden view. They were initially just going to give us the next-level upgrade but we asked for a duplex. The room is farthest from ocean so probably "the worst" duplex suite but I have to work so I'm very happy to have the extra space. Although the room is a "club room" ... it does not come with club access. They said it would cost ~1,100,000 IDR for club access. (I don't have 40 nights yet for lounge pass)
They did offer me breakfast or 600 welcome points as a Diamond elite lol.... I chose the breakfast. (is there really a choice there?!)
What is slightly disappointing is that the "Ambassador" experience seems almost non-existent. There is no longer a separate Ambassador check-in, no mention of F&B credit, or other benefits. It felt like we were checking into a Holiday Inn.