Originally Posted by
cauchy
What a nightmare! An IT fix for this should be straightforward...at the bare, bare minimum they should check the date the alert was added, and any passports issued in the UK after this date should be exempted. A new passport would then at least provide a path out of this mess.
Originally Posted by
S_W_S
I must admit I have wondered why they can't clear down the flag on passports once they've checked you. It would save both sides so much time.
That's a bit ambitious! It would depend how its implemented, but I imagine it's along the lines of - read passport, search threats database, potential hit detected, send person to desk. Which would mean no actual flag directly attached to a specific passport. To fix this hypothetical setup, I imagine they'd need to build an exception table at the potential hit detected stage - to exclude specific database entries from search results for a specific passport. Who knows how many millions the Home Office were quoted for this functionality.