Originally Posted by
BillyBleach
I recently got an answer from the border force officer (as now I don't even bother trying the e-gates and skip directly to the assistance queue). He informed me that someone currently has a very similar name and DOB to me and is a person of interest to the Home Office. Until said person is found and spoken to/dealt with - I'm basically a menual border force check.
What a nightmare! An IT fix for this should be straightforward...at the bare, bare minimum they should check the date the alert was added, and any passports issued in the UK after this date should be exempted. A new passport would then at least provide a path out of this mess.