Originally Posted by
JackDann
I’d send a complaint and be clear that you want either the fare difference between CE and ET (or avios if Reward booking) to be refunded. When they refuse I would proceed with filing a MCOL.
Might seem like a bit much, but ultimately they haven’t delivered the service you’ve paid for.
I'm normally pretty relaxed but will confess I think this is a reasonable answer - 90% of the reason I book CE is to 'make sure' I can eat onboard.