Originally Posted by
jrfsp320
No options are showing online for rebooking, not even the 1 available BA flight! I have rung twice now and both times told that they cannot see any IB options on their screen.
Sometimes Minimum Connection Time gets in the way here, or rather the system default, so you are sometimes best to gently suggest specific flights. Eg on 1 July I can see availability on
IB3109 departs LIS 12:30, arrives MAD 14:55
IB3180 departs MAD 16:50 arrives LHR 18:15.
Similarly I can see availablity on Lufthansa services via FRA, and I've no doubt GVA, VIE, MUC and / or ZRH.