FlyerTalk Forums - View Single Post - [PREM FARE GONE] Mad-scl biz $280 return
View Single Post
Old Jun 24, 2022, 6:59 am
  #985  
Quail
 
Join Date: Aug 2015
Location: USA
Programs: AS MVPG 75K, AC SE
Posts: 346
If the OTA charges an incorrect price, isn't that between the OTA and the airline? I don't know about OTAs but a TA can override a price, intentionally charge an incorrect price, and issue a ticket. In that scenario the airline sends a debit memo to the TA and the TA is responsible.. they don't put it on the passenger.
That's why GDS's have pricing reimbursement guarantees, to give the TA confidence that if they don't manually override things the GDS company will be responsible for pricing mistakes, not the TA.

Since these are being cancelled across the board it seems plausible that LA didn't like the fare, and it's not an OTA mispricing issue at its core.
Quail is offline