Originally Posted by
enviroian
Anyway I requested the 7.25 PM flight on BA but they wouldn't do it (our systems don't talk to each other)
Originally Posted by
lightbulbs
I thought official AA policy is that for EXP on confirmed C upgrade or paid J tickets they will rebook on partner when flights delayed or cancelled, esp if it’s equipment (and I think I’ve heard even for weather IRROP they will as well when there is significant delay and an alternative that gets you in sooner?). I thought for revenue share JV that’s not even really a question or a case of revenue loss and even for OW non JV they will do it too sometimes agent-dependent. Is this a change in policy or a bad agent who wouldn’t follow the rules?
Not sure which, but I may have HUCA after hearing that response.
I got rebooked on BA F once (pre-covid) on a cleared J to F SWU that got irrop'd on day of travel.