FlyerTalk Forums - View Single Post - Is Delta able to refuse a disabled passenger?
Old Jun 23, 2022, 10:15 pm
  #11  
MSPeconomist
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,400
AFAIK the airline can require that someone travel with their own personnel assistant if the person would be totally unable to take care of themself in an emergency or use the bathroom without help, etc. FAs are not required/expected to help with passenger's bathroom hygiene although they do help to get a. mobility-challenged person to the lavatory using an aisle wheelchair if necessary.

I suspect that the discussion earlier in this thread was about the onboard aisle wheelchair, for passengers who cannot walk short distances.
MSPeconomist is offline