AA Flight Loyalty Points based on distance?
I had a last-minute hop from IND-ORD. Booked at aa.com, 001 ticket, M class. After the flight, the loyalty points posted a mere 320 “based on distance.” I called the service desk to see why the fare wasn’t used (the fare basis would have netted 3,500 loyalty points). The first reply was, “Your trip was too short,” to which I caught myself laughing out loud. Probing further led to more bizarre answers before a long period on hold. I finally was able to get a request to reprocess, and the correction posted today.
Anyone else having AA flights on AA tickets posting based on distance? Any guess to what is causing the fluke (so others can watch out)?