FlyerTalk Forums - View Single Post - Flying a few United Flights after 19 years of avoidance
Old Jun 23, 2022, 3:24 pm
  #9  
AsiaTravel2019
 
Join Date: Dec 2018
Programs: UA 1K, DL PM, AA Nobody, Marriott Ambassador Elite
Posts: 564
I've been elite on UA, AA and DL. They all have their pros and cons and are inconsistent, as is the norm for US airlines.

Oddly enough, I found the soft product on AA TPAC flights to be better than UA, particularly flew the LAX to NRT/HND a lot. UA has some great people too. But I have experienced nasty check-in agents at ORD, LAX, etc. as well.

DL generally has the better soft product, until it isn't. There are nasty people over there too. YMMV
AsiaTravel2019 is offline