Originally Posted by
SpammersAreScum
In my experience, doing nothing but uploading the BP copies will get you nowhere; you need to also chat or PM. I just got a reply from BAMissingAvios who said they had no docs and asked me to email them to an address she provided.
I followed up with BAMissingAvios again, 2 flights were credit yesterday and then 1 flight credited today so all sorted now.