FlyerTalk Forums - View Single Post - Charged over 2X reserved rate
View Single Post
Old Jun 22, 2022, 7:10 pm
  #1  
mangoMan
 
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,454
Charged over 2X reserved rate

Returned a car today at DFW and we were charged over 2X what we reserved the car for. Went to front desk and was told that the corporate code I used (employee code for personal use) had a rate change from when I made the reservation ~2.5 months ago. The daily rate jumped from ~$32/day to ~$93 !! I received no notification about this prior to picking up the car. The agent said there was nothing he could do as this wasn't a rate National had control over. What kind of BS is this? If you reserve a car at a certain rate, you should expect to pay that rate. Anything I can do? Dispute the CC charge? Have EE status, but I don't think that means squat in this case.
mangoMan is offline