Originally Posted by theplayer

Can't believe it, but Iberia responded today(on a Saturday) to my merging of accounts request from yesterday. Not sure why it would take 2 weeks to see the points show up from the transfer into my existing IB account as they stated it was "processed". Good first step it appears.

Thanks for contacting us.

We would like to inform you that we have processed the cancellation of the Iberia Plus account xxxxx.The Iberia Plus account xxxxxx remains active. A total of xxxx Avios will be transferred. If everything is correct in few weeks you will see the credit in your Iberia Plus account.

Please be aware that if you decided to cancel the one that is linked to your Chase account, you must contact them in order replace the Iberia Plus account on their system.

We hope to continue with your trust and we take this opportunity to send you our warmest greetings.

Your Iberia Plus Service Center.