FlyerTalk Forums - View Single Post - Mess in AMS today - April 2022 onwards
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Old Jun 21, 2022, 3:22 pm
  #1179  
KLflyerRalph
 
Join Date: May 2010
Programs: Delta Silver, HH Gold, Accor Gold, IHG Platinum
Posts: 5,340
Originally Posted by Netherlines
Too right!
Privium is just a small player at Schiphol but seriously the management should stamp it's authority so that a Privium lane is guaranteed.It's written in the contract.
I conveyed the same message last month to the Privium manager. Especially with the influx of new members (and membership fees!), a separate Privium lane would be a welcome addition. The response was that Privium only ‘offers access to the priority waiting area’ and that a dedicated line will not be offered.

In general, I also indicated my dissappointment thay communication from Privium was conpletely absent. To that he commented ‘due to the ever changing situation in the departure hall, it is unfeasible to advise [members] how they should proceed through the formalities.’
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