FlyerTalk Forums - View Single Post - The 2021/22 BA compensation thread: Your guide to Regulation EC261/2004
Old Jun 21, 2022, 10:22 am
  #1434  
LSunbury
 
Join Date: Jun 2008
Location: London
Programs: AAdvantage, and BAEC in name only
Posts: 796
Originally Posted by JeffBHD
I had an initial CEDR response, several days after the 15 working day assessment period had expired, similarly asking for proof of 8 week elapsed time or a deadlock letter. I pointed them to the Deadlock letter which was uploaded as part of my initial claim (clearly labeled as such). CEDR then advised they would be taking a further 15 working day period to consider the "new evidence". One can't help but wonder if they are inundated with claims and are not giving proper consideration to documentation provided, in order to reset the clock and buy themselves more time. Frustrating.
Indeed, a lot of patience is going to be required.
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