Originally Posted by advocate99

I had nearly the same experience.

Wife and daughter renewed Nexus in November of 2021. They were approved 5 weeks later with no interview required.

I submitted my renewal in late December of 2021 and am still pending review as of May 2022.

I've called a few times, but the people at the enrollment centers state that the application process is a black box, and to call them if it takes longer than a year.