Originally Posted by
lincolnjkc
Would be nice if the clubs did the self-boarding-gate thing (that I think I've seen at a few of the EU lounges) -- if you don't need assistance, just scan your BP and in. If the gate says no, see an agent.
From the archives of an “agent told me”, an agent told me that they are coming to ORD (B6 at least) and when they are installed the agents will be reinstated upstairs. Note: I had asked about agents returning when i flagged her down asking for help and she proactively indicated that it would coincide with automated entry.